Synergy Extreme India

The former president of National Association of Software and Services Companies (NASSCOM), Kiran Karnik, a warm-hearted man who always uses the word proactive has written an inoffensive history of the Indian software industry that released this week. He was in a position to write an extreme and unveiling book but so late in his life he chose not to make enemies. How NASSCOM used its public relations skills was the coalition of competitors book is all about, to develop the myth of Indian software genius and influenced its government policy and journalism to favor the Indian software industry.

NASSCOM was engaged in intense behind the scenes discussions with some businessmen, journalists and politicians these was written by Mr. Karnik after the terrorist attacks last September 11, 2001 and the slowdown of the United States economy in 2002, when outsourcing to India became a political issue in the United States. He writes in his book that one of the aims was to move the public debate from the emotional to the rational.  NASSCOM was disturbed by this emotional stories in the American news media, but NASSCOM responded with that reports by lifting up some happy stories.

Mr. Karnik has become the NASSCOM president from the year of 2001 up to 2008 assumed office after the death of his predecessor, a passionate and enthusiastic man Dewang Mehta who served as the bridge within software entrepreneurs and politicians. Mr. Mehta changed the India’s most popular slogan, a form of fervent prayer addressed to an unidentified supporter from food, clothes and shelter to food, clothes, shelter and bandwidth. Based on Mr. Karnik’s book, it is impossible to know when exactly the Indian outsourcing industry has started but a significant moment has happened in a meeting at a New Delhi hotel in the year 1989.

Jack Welch was in India to convince the region to place an order for G.E. aircraft engines. Mr. Welch was then chief executive of General Electric. Sam Pitroda a technology adviser to the Indian prime minister Rajiv Gandhi has attended the meeting. After Mr. Welch said what he wanted from India as recounted in the coalition of competitors, Mr. Pitroda stated that he want Mr. Welch to outsource $10 million in India with I.T. software work. G.E. has become the first U.S. company to outsource software work to India.

Some senior bureaucrats were initially hesitant to accept the technology when Mr. Gandhi tried to computerize the vast and various departments in Indian government in 1980. But urban India began to transform at a rapid pace in 1991. To adopt policies that would make it easy for foreign companies to outsource work to India NASSCOM helped to convince the government. They made India with the deep pool of exceptional software talent. Mr. Karnik palyed a crucial role in promoting the idea of a republic filled with young geniuses says NASSCOM.

NASSCOM was about to open an office there but decided against its plan because this could be a political bull’s eye, Mr. Karnik written after 1990s. To convince influential Americans to outsource to India NASSCOM took a more private tack. With the glowing Indian talent there were problems of unemployable graduates, they considered only 25% of engineering graduates and 15% of other employable graduates. Mr. Karnik’s book has a history of good and bad days in NASSCOM and the I.T. industry of India is being threatened by other regions.

REFERENCES:

http://www.allvoices.com/news/11809177-letter-from-india-how-india-became-an-outsourcing-magnet

http://www.nytimes.com/2012/03/29/world/asia/29iht-letter29.html?partner=rss&emc=rss

http://satsangi.newsvine.com/_news/2012/03/29/10914705-how-india-became-an-outsourcing-magnet-nytimescom

http://topsy.com/www.nytimes.com/2012/03/29/world/asia/29iht-letter29.html

How India Became an Outsourcing Magnet: nyti.ms/GVbCZj

— chetansharma (@chetansharma) April 4, 2012

http://globalizationtoday.com/how-india-became-an-outsourcing-magnet-new-york-times/

For Indian vendors a global strategic move from mega information technology deals and nearly to modular outsourcing will initiate various opportunities in the next few years, and it is expected the deals to come in the year 2012, according to the analysts.There are 199 deals with an overall contract value of $38 billion as the administrator is not an Indian service provider based on the Standard Chartered Securities report with the TPI data and by June 2012 the deal is for renewal.

Based on the analysis, for Indian vendors, they analyze that the near-term opportunity result is almost $7.2 billion, they expect that the near-term deal swept to reflect in fiscal year 2013 volume growth for Tier-1 players, given the 2-3 quarter lag within the project ramp up and deal signing. The primary driver for medium-term growth will be the renewal deal opportunity referring to the report. The other thing is that the mega deals have not gained the efficiencies or the cost savings they conceptualized.

The examples given by the Vice-President and Distinguished Analyst for the Regional Research Director of Gartner India, Mr. Partha Iyengar is the GM and ABM Amro that over some previous years renewed its information technology contracts that comes up with some smaller deals. With that, most Indian IT vendors like the two large companies Infosys and TCS got the pie sliced that goes to the HP or an IBM.

He added that there are various factors for this and by the end of the second year and up in some of the large multi-year deals, it will be the vendors that manage the clients and not the other way. Big deals are said to be a hindrance to agility, in an assertive way the relationship also locks the customers in creating technology. While based on the Standard Chartered Securities analyzed that there are a directive of almost 1,000 contracts with the non-Indian vendors of the combined contract value that is about $207 billion exactly for renewal beyond the coming five years. The analysts said that they believed that between $50-250 million was the total contract value or TCV deal amount would be a good sign for Indian offshore vendors as there could have some bigger size deals, they expect it to be limited and unique.

According to a research analyst from a foreign brokerage deal size has lessen all over the globe, however not smaller from the mindset and outlook of the Indian information technology services. Customers have moved up towards the silo sourcing for a more excellent breed of vendors, from providing deals to a single vendor for about $1 billion. From the point of view of the Indian IT services they will now attempt to compete for the $50-100 million deals instead of just competing with $10-25 million space.

An IT research analyst with another foreign brokerage said that it is advisable for the mid-cap Indian firms. Some large companies are hesitant to bid out projects individually and allot such a greater amount. At the end of the season, they find out that a large multi-year deal of as much as $500 million will just work out for more than $500 million. As another analyst with a foreign brokerage analyzed that cloud efficiency earns are available instantly, it is applicable to mid-cap firms. A CEO of a mid-size Indian IT firm said that he was surprised to see multi-year deals into just 90-day setups.

REFERENCES:

http://www.theoutsourceblog.com/tag/indian/

http://www.thehindubusinessline.com/industry-and-economy/info-tech/article3247626.ece

Nowadays, outsourcing is very popular especially when it comes to business. As technology grows, business should also can adjust with the changes to be successful. Most companies or even individuals today know how to adopt with the new technology and they use it to be effective in their businesses around the globe.

Outsourcing is the way of engaging to other company to do business with you, it is an agreement to provide services for a particular company. It is a process of purchasing products and services coming from an outside supplier. Most business see it as a costs saving technique, because they observed that hiring employees outside your region costs less. While for the economy, it helps to develop growth in local businesses.

There are some benefits that oursourcing provides for business industries particularly in your company. It will help your company grow and to provide better services and products for your clients.

• Cost Savings

  Cost savings is the most essential benefits of outsourcing, aside from saving money you also get better quality of work as well.

• Staff Development

  Most employees of your companies does not possesses the required skills for a large projects, that’s why outsourcing can provide staffs with better knowledge and experts personnel when it comes to your business needs. At the sam time, your employees can work together with them to learn new things and skills that can be used for your company.

• Risk Management

  Outsourcing can manage the risk that associated with the particular functions. For an instance, the finance department keeps on working on the payroll, their time are very much consume and they cannot do anything else aside from that, however, an outsourcing service provider can do the payroll. You just leave the work for them and all your finance staff can just focus on the core competencies of your company.

• Staff can easily adapt.

  You can transact to the outsourcing company when you have projects or important work that your clients requested, you can have them seasonal and when the project’s done you can release them and have them again when you need their services.

• Customer Service Improvement

  Customer service is very important for some companies and as well as for clients. With the help of outsourcing, you can offer a better quality of service, faster and efficient.

• Focus on more important matters.

  By the means of outsourcing, your company can now work with the core competencies of your company without thinking on how to manage the non-core works. Through that, you can focus on how to grow and be effective on your business.

• Provides change.

  Some companies want innovation with their businesses, that’s why they want outsourcing to be the agent of change for their business because they cannot just to the change on their own.

• Gives knowledge.

  Most outsourcing companies have expert staffs, they have wider skills and knowledge that can share with your company.

• Contracting agreement.

  Outsourcing is just a contractual basis, that’s why when the projects done you can full-out them instantly.

REFERENCES:

http://www.outsourceronline.com/2011/11/types-of-outsourcing.html

http://en.wikipedia.org/wiki/Outsourcing

http://www.wisegeek.com/what-is-outsourcing.htm

http://www.sourcingmag.com/content/what_is_outsourcing.asp

http://www.outsource2india.com/why_outsource/articles/benefit_outsourcing.asp

Customer Service is the ability to give or support the clients wants and needs, it is a strength of meeting the customers expectations. It is a set of activities performed to enhance the level of customers satisfaction. Customer service is a way to offer customers with a positive and helpful technique to gain the customers fulfillment.

Customer service representative acts as a problem solver between the customers and the company by answering all their queries and managing all the customers complaints and issues. Some companies like in banking and finance field has set up a call center to support the queries and complaints of their clients in a low-cost amount.

Various businesses provides customer service in different ways, such as in a store where there is a designated employee for customer service where in the customers may ask for help for their questions, needs and queries such as in ordering or returning a products and placing a special orders. Apart from that, call center is also providing a customer services technique. Call centers interact with their clients through phone or even emails, it is necessary for employees to stay focus and calm when they talk with their customers on the phone, in this way they will deliver the good services regarding with the customers concerns. Customer service representative should have been a good listener and do their best to bring a satisfactory service to solved the clients problems and issues.

Some ways to achieve customers satisfaction is by being honest, keep the information real and respect others. Honesty is a good way to deliver good services, for an instance you promised your client that the product will deliver next week, so it should be there on time. Be real for the information that you gave to gain trust from the customers. Having respect for other people, for them to respect you as well. In giving customer service, you should respect your customers because without them, you have no work to do.

Most employees has been undergo with various trainings made by their companies to achieve and provide excellent customer service. The trainings include stress management where in they teach the employees on how to manage and lessen the stress to help them to keep them relax and cool under an intense pressure. It is not easy to deal with annoyed clients that is why it is necessary to learn to stay calm and compose in order to provide good customer services.

Other things provided in the employees training is to learn an effective listening skills. To serve the customer better, you should know how to listen with their concerns and questions so that you can instantly know all the appropriate answers and solutions to their problems. The training also teach ways on how to resolve customers conflicts. Customer service representative concentrate on resolving conflicts, in training they guide the employees on how to identify first the issues, find settlement and present some alternatives to help the clients.

Also they try to advise the employees to gain much empathy to provide good service to their customers, it is better if you put yourself in the situation of your clients to understand them well. Through training, employees can find out ways on how to look at a customer’s problem and help them to resolve all the issues they encounter.

REFERENCES:

http://en.wikipedia.org/wiki/Customer_service

http://sbinfocanada.about.com/od/customerservice/a/eyescustservice.htm

http://sbinfocanada.about.com/cs/marketing/g/custserv.htm

http://www.entrepreneur.com/encyclopedia/term/82148.html

http://www.wisegeek.com/what-is-customer-service.htm

http://managementhelp.org/customers/service.htm

Computers are very common for most people today. They where into different software, games and applications, they spend most of their time in front of the computers. Some businesses and companies are using computers for their transactions and activities. With the growing technology now, it is clear that the computer jobs are in demand today. But do we know who’s behind the games we play, the applications and computer software we use? Well, let us take a deeper look with one of the most well-known field when it comes to computers and programs, the computer programmers.

Computer programmers usually performs various programming duties with the use of different web applications. They are the ones who writes or creates programs that the computer use to perform their tasks. Programmer commonly refer to an expert who writes codes for different kinds of computer software. They design software programs by using logical flow charts. The word programmer can be a software engineer, software analyst, software developer, or computer scientist. They specifically write and develop programs to store and retrieve specific documents and information.

Different computer languages that programmers use are C, C++, PHP, Java, Perl, Visual Basic, FORTRAN and a lot more. Programmers usually compile and write programs, they insert comments in the instructions so it is easily understand by others. After they write instructions, they check it to ensure that there was no error in it. Using diagrams and flow charts and contribute their knowledge and skills about computers, they eventually performs their tasks as a programmer. With the programs they had written, they assist and help the end users to understand well the instructions.

They help specific businesses for their needs, they can write programs for inventory, billings, sales and other tasks. They also work with the computer manufacturers to develop new programming techniques. Programmers train other individuals to gain knowledge about programming and how to write codes and instructions. They consult some other experts to analyze and solve the computer problems and as a systems programmer they control and maintain the use of the computer systems.

If you wanna be a computer programmer you must possess a bachelor’s degree in information technology, computer science and mathematics, while some programmers attained associate’s degree. Programming skills and expertise are highly needed for this job, and they should know how to use the tools and various languages that programmers usually use. In the fast development of technology nowadays, computer programmers should be updated and continually learn and improve their skills to adapt with the new techniques and approach of the computer systems.

There are different kinds of programmers: the web programmers, desktop application programmers, system programmers, programming scientist and a lot more. The web programmers often do programs that can be used by the end-users, they do work to deal with the clients requirements. Some works that a web programmer do are applications with regards to online order system like buying an airline tickets, ordering a pizza and a lot more. On the other hand, desktop application programmers usually write codes and instructions for business purpose, with their financial and organizational structure it will be a big help for a company. While system programmers they deal with the science of programming, they usually take the courses in calculus, discrete mathematics and logic. And last, the programming scientist are experts and often work on developing new computing technologies and techniques.

REFERENCES:

http://en.wikipedia.org/wiki/Programmer

http://careerplanning.about.com/od/occupations/p/comp_programmer.htm

http://www.wisegeek.com/what-does-a-computer-programmer-do.htm

http://en.wikibooks.org/wiki/Computer_Programming

http://en.wikipedia.org/wiki/Computer_programming

http://job-descriptions.careerplanner.com/Computer-Programmers.cfm

Outsourcing is refer to the process of one company dealing with another company to provides services to their clients and manage business operations such as data entry, payroll and billing. Outsourcing can be classified to different categories, the Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO) and IT Enabled Services (ITES). Nowadays, outsourcing is in demand now as it gives different advantages for businesses. Over the different categories of outsourcing, BPO or Business Process Outsourcing is one of the popular with business industry today. Let us take a deeper look of what Business Process Outsourcing really means.

BPO can be define as the process of hiring another company local or even in abroad to do business activities for you. This activities or business operations can be differ according to your business needs, usually an IT-related operations like data center operations, testing and quality assurance or application management and development, also it may involve finance, HR processes, call center, payroll, customer services and other various tasks.

Business Process Outsourcing procedure may be identified into two: the back-office outsourcing and front-office outsourcing. Back-office outsourcing involves the back-office responsibilities or internal business functions such as finance, accounting and HR processes. While, front-office outsourcing deals with customer related services and contact center services.

There are various types of business process outsourcing and these are:

• Call Centers

  It is the largest and most common type of BPO services. Call center or contact center is an office that handles large number of telephone calls inbound and outbound. Call centers can be data cleansing, telemarketing and telesales or outbound calls and customer services or the inbound calls.

• HR or Human Resources

  Companies need human resource services to hire new staff and manage new processes. Some benefits that HR can get from outsourcing are the development, recruitment and training of new staff, requirements for organizational personnel and provides disciplinary issues. Large companies with more than 1,500 employees usually tend to outsourced HR, as they cannot handle all of its personnel.

• Procurement

  Procurement is the responsibility of the finance department. they have to deal and find the proper suppliers. Company can benefit with the outsourced procurement, it can process requests of information and they can recommend the potential suppliers, and they can implement right procedures. Aside from that, they can monitor the performance of their supplier.

• Software Development

  It is more effective to outsourced software developers than hiring full time developers because they can save money as the economy grows.

• Document Management

  The document management system of a company will improve with the help of a third-party company, usually it is being held online. It helps to find informations easily, they also can retrieve and stored some data on a computer system and leads to saving of office space and at the same time saves time and money.

• Finance

  It is the most essential functions inside the company, there are different tasks to do that’s why they need it to be outsourced, these are payroll, raising invoices and other finance work. If that is the case, they can just focus on other tasks that they have to do.

With the help of business process outsourcing, companies can now focus on their core competencies and they can contibute for the flexibility of the company. Apart from that it can help to fasten the business processes of the company.

REFERENCES:

http://www.differencebetween.net/business/difference-between-bpo-and-call-center

http://en.wikipedia.org/wiki/Business_process_outsourcing

http://ezinearticles.com/?BPO-101—Its-Real-Meaning&id=3870939

http://workathomemoms.about.com/od/telecommuting/g/BPO.htm

Cloud computing is a way of delivering of services where users access applications through a web browser, the application usually installed on a server. It is a new online way of computing that allows users all over the world to use some application where you don’t have to install or download it on your personal computer. Cloud computing is a process of transferring services by which some information and software is in the computers and other resources as a function over a network. It offers different ways to increase the IT capacity without worrying of adding staff, software and infrastructure with your business. Commonly there are two ways on how to classified the cloud computing, it is by location and the type of services it offers.

The following are the four models of cloud computing based on its location:

• Private Cloud

  Private Cloud or the internal cloud computing architecture is devoted with their clients and it will not shared with other companies and organizations. It is more safe and secure with all of your information and software but it is too expensive. It is appealing to most of the businesses because it increased security with your data and information and you can also customize your IT network control. It is use for in-house data centers only, some of its examples are Vmware vCloud, Microsoft, Elastra, Citrix VDI and Eucalyptus.

• Public Cloud

  Public cloud or other known as external cloud is the most common type of cloud computing. In this cloud architecture, the service provider create the applications and it is available to the public for free or offered by pay per usage through the net. You can get access to it anywhere as much as you have connection with a compatible device and in the internet. Public cloud is not that expensive because the service provider covers the hardware, bandwidth costs and its application aside from that, you will only pay the resources you see that’s why it is costs saving. It is also versatile and applicable with your increasing business information storage and demands. Sun Cloud, Google AppEngine, IBM’s Blue Cloud, Windows Azure Services Platform, ADP, Salesforce.com and Amazon Elastic Compute Cloud (EC2) are some examples of external cloud or public cloud.

• Hybrid Cloud

  Hybrid cloud is the use of both private and public cloud. The term cloud bursting is the way of the company of using their own infrastructure for normal use but it requires high increase loads. Its infrastructure is very available and it lower costs rate for its source. Hybrid cloud examples are Vmware vCloud and Windows Azure.

• Community Cloud

  With the same community, the organization can share its cloud infrastructure. Some universities, government departments and central banks often use this kind of infrastructure. Its examples are Microsoft Government Community Cloud and Google Apps for Government.

Three categories of Cloud Computing based on its service providers:

• Software-as-a-Service (SaaS)

  It is the most usual form of cloud computing based on the service provider. SaaS is pay per use based, some examples of it are Gmail and Hotmail.

• Platform-as-a-Service (PaaS)

  In PaaS, you can create your own application through the providers infrastrcuture and delivered it to your end users via internet. Its examples are Google App Engine, Coghead and Force.com.

• Infrastracture-as-a-Service (IaaS)

  With IaaS, the infrastructure was being outsourced with the company who can maintain and manage them, it is an effective cost saving method. GoGrid, Rackspace Cloud and Amazon Web Services are examples of IaaS.

REFERENCES:

http://en.wikipedia.org/wiki/Cloud_computing

http://www.infoworld.com/d/cloud-computing/what-cloud-computing-really-means-031?page=0,0

http://computer.howstuffworks.com/cloud-computing/cloud-computing.htm

http://searchcloudcomputing.techtarget.com/definition/cloud-computing

http://www.pcmag.com/article2/0,2817,2372163,00.asp

http://www.webhostingreport.com/learn/advantages-of-cloud-computing.html

Virtual assistant or VA is commonly an executive assistant who performs from a home office. They are independent contractor that provides a wide range of tasks from their own place, these tasks are administrative, technical or other businesses services to clients through networks. Due to growing technology, virtual assistants are in demand now. VA works in a contractual basis, because of that you don’t have to pay them the same benefits as with the full-time employee.

The virtual assistants typically had five years of experience with administrative tasks in an office environment or work as an office managers, office supervisors or even executive assistants. Virtual assistants in business has increased because of different reasons. Mainly due to technology growth where in most businesses are using computers with high Internet speed and document sharing. Another reason is that the skills of VA is more competent and they have different knowledge in administrative duties. Other tasks that VA can do are Industry Research, Product Research, Calendar Management, Event Planning, Backlink Building and other various tasks.

The benefits in hiring a virtual assistants are no need for office space, furniture, materials or even training for virtual assistant because they usually knows the nature of your business and they have the knowledge and skills for the job. Aside from that, you only pay them for time on task and you don’t have to worry about benefits to pay like in dental, medical and vision care. As stated earlier, virtual assistants are independent entrepreneurs so you don’t have to think all the taxes, insurance and besides no sick, vacation and holiday time to pay. With VA, payments depends on the workload you only pay the work accomplished at the alloted time if there is no finish work there is no need to pay them. Unlike with the full-time employee where you have to pay them with or without completed work, in VA you only pay them with finished task.

You have freedom to continue or stop the services of a virtual assistant when the project has done, there is no restrictions to abide if you choose to hire a VA. Once the project had completed, you can end their services and when the time you need them again you can hire them once more. One of the essential benefits from hiring a virtual assistant is that your files or other important information about your company are secure and no instances of stealing valuable documents of your company because your virtual assistant and you are not working on the same site that is why you can keep them from doing such things.

Another benefit of having a VA is that you will be able to save a lot of money because you don’t have to worry about its health insurance, taxes, and other benefits like in full-time employee. Aside from that because virtual assistants have a broad experiences in their craft and they are professionals when it comes to your businesses, they can support and help your company with the services that you deserved.

REFERENCES:

http://www.freelancemom.com/Freelancing_SD3.htm

http://www.kinsites.com/va-benefits.htm

http://en.wikipedia.org/wiki/Virtual_assistant

http://homebusiness.about.com/od/homebusinessglossar1/g/virtual-assistant-def.htm

http://www.investopedia.com/terms/v/virtual-assistant.asp#axzz1qCjEF5l9

http://www.virtual-assistant-answers.com/virtual-assistant-definition.html

http://smallbizpro.hubpages.com/hub/The-Benefits-of-a-Virtual-Assistant

Telemarketing or sometimes called as inside sales, is a way of generating leads, gathering market information and making sales by using the telephone. It is where a salesperson or telemarketer promotes products or services to a prospective clients for them to purchase either through phone or web conferencing. Telemarketing is a lot more convenient to all companies especially for small businesses because it saves time and money. It is more expensive than direct selling but according to some experts, through telemarketing you will just spend a lower cost than the amount of sending a salesperson to make a sale to a particular person.

Telemarketing is very useful if your business location is hard to reach and you want more prospect to contact to find some interested buyers. Telemarketing can be classified into two categories: the inbound and outbound, it often used in today’s business world. Inbound telemarketing is a process of handling incoming phone calls regarding with your products and services that often render by advertisements on TV, radio, and websites and providing some contact details of your company if ever they want to purchase with your products and services. While outbound telemarketing is a way of making calls to potential clients and offer some deals about your services and products. The outbound telemarketer usually required full training to enhance their knowledge in their products and services, aside from that, they have to learn about delivering a good way of communicating to the prospect clients.

To deliver good and effective telemarketing services, the telemarketer should have good communication skills, they should speak well, possess clear voice with high volume and know how to use the voice tone. They should be confident, motivated, energetic, enjoys to communicate with other people and they should not easily upset. These attitudes and skills that telemarketer should have to provide excellent telemarketing services and gain more clients to purchased their products. They should also know how to follow the directions and telemarketing rules.

There are enormous benefits of telemarketing in the business industry, some are these:

• Gives instant attention.

  Due to various way of promotions and advertising, it gains more attentions from promising clients and other people who recognize your product and services.

• Produce flexibility.

  It can easily adapt to technology’s changing environment because of that it will give more increase in sales.

• Gets higher volume of product sales.

  As the telemarketer starts the conversation to his prospect client, he can discuss the products features and benefits instantly, right away the customer can ask about the products, the queries will resolved quickly and as a result thee telemarketer will get an immediate answer if the clients will purchase.

• It bring additional customer.

  Call centers who offer telemarketing services not only making calls on local regions but international as well, this allows you to have additional clients all over the world, and a bigger possibility to increase the sales.

Aside from these, telemarketing services provides support any time of the day and it brings better customer relationships. Technology and computers play an essential role to keep an effective telemarketing services. Today where technology gets bigger and rapidly changing, we should know how to adapt in new strategies to support the business progress.

REFERENCES:

http://en.wikipedia.org/wiki/Telemarketing

http://www.top-telemarketing-tips.com/telemarketing-skills/

http://www.referenceforbusiness.com/small/Sm-Z/Telemarketing.html

http://www.abcarticledirectory.com/Article/Telemarketing-Services—What-is-involved/160854

http://www.go4customer.com/articles/telemarketing-features.htm

http://www.teleservices.co.nz/services/benefits-of-telemarketing.asp

If you want a hassle-free solutions for your company, why don’t you try the staff leasing plan. Nowadays it considered a popular way to get an individual with the right knowledge and skills for the job without trouble in thinking about the payroll and other problems that HR encounters. Staff leasing is certainly a process of taking an employees in a short-term or long-term support from a staffing firms. On a short-term basis, you take an employee to support with your immediate needs while in a long-term basis, you are trying their capabilities first before deciding to hire them for good. But staff leasing is not actually hiring people by yourself, it’s about leasing an individual from a staffing agency and in case that the performance of the staff was not that effective you can instantly change your staff.

Staff leasing unveils various benefits for the company, by dealing with the right staff you can lower down the costs, increase productivity and organize the processes. Other benefit offers by staff leasing are the following:

• Provide flexibility.

  In terms of employment, staff leasing gives you more flexibility, with the right staff leasing solution you can only keep the employee if their performances are sufficient and productive. But if the employee’s proficiency did not match with the job the leasing company can change and find someone to occupy the needed staff. In that case, you no longer have to start the new process of hiring all over again. For those who search for short-time employees, staff leasing can help you without hiring them directly to your company.

• Effective cost savings.

  By dealing with the staff leasing solution you don;t have to worry about the new employee benefits and payroll because the leasing company handle those details about financial. All you need to do is to pay the leasing company with a flat fee depends on the contract and they can manage all the potential financial details.

• Can save time.

  Saving time and effort in hiring people is one of the potential benefit of staff leasing. With the leasing firm, all you have to do is to inform them all the details that you are searching for like the qualifications, skills, knowledge and just provide the job description to them and they will search the right staff for you. They take all the responsibility in hiring process, from promoting to screening the aspirants to conducting the initial interviews after that you can know execute the final interview to make sure if the applicant meet your qualifications. You don’t have to deal with the basic process because the leasing company can do all those things. The human resource department saves time in administering the employee and they do not have to worry about the hiring process since the leasing company can do all these.

For small business owners whose goal is to grow, staff leasing is the solution. Instead of spending time in planning on ways to an effective marketing their time went to payroll and other HR tasks. Small businesses owners have a hard time in finding a top-caliber staff, it so hard for them to afford the benefits of having a new employee that’s why they should try the staff leasing. In the other hand, not only the small business owners can benefit to it, but also for the large companies as well. Staff leasing can help reduce the responsibilities of HR department, they can now focus on training new employees and they can lessen the time spent in payroll processing and other tasks.

REFERENCES:

http://www.life123.com/career-money/small-business/hiring-process/employee-leasing.shtml

http://www.enewsport.com/2011/05/27/employee-leasing-for-your-business/

http://www.ehow.com/list_6726891_benefits-using-employee-leasing_.html

http://doingbusinessinthephilippines.com/bpo-industry/staff-leasing-great-option-for-outsourcing-to-the-philippines/