Synergy Extreme India

अपने चरम सेवा प्रदाता.
  • Company News
  • Local News
  • Outsourcing News
  • Technology News
  • Uncategorized
  • May 2013
  • March 2013
  • February 2013
  • January 2013
  • December 2012
  • November 2012
  • October 2012
  • September 2012
  • August 2012
  • July 2012
  • June 2012
  • May 2012
  • April 2012
  • March 2012
  • February 2012
  • January 2012
  • December 2011
  • November 2011
  • October 2011
  • September 2011
  • August 2011
  • July 2011
  • June 2011
  • May 2011
  • April 2011
  • March 2011
  • February 2011
  • January 2011
  • December 2010
  • November 2010
  • October 2010
  • September 2010
  • August 2010
  • July 2010
  • June 2010
  • May 2010
  • April 2010
  • March 2010
  • February 2010
  • January 2010
  • December 2009
  • November 2009
  • October 2009
  • September 2009
  • August 2009
  • July 2009
  • June 2009
  • May 2009
  • April 2009
  • March 2009
  • February 2009
  • January 2009
  • December 2008
  • November 2008
  • October 2008
  • September 2008
  • August 2008
  • July 2008
  • June 2008
  • May 2008
  • April 2008
  • March 2008
  • February 2008
  • January 2008
  • December 2007
  • November 2007
  • October 2007
  • September 2007
  • August 2007
  • July 2007
  • May 2007
  • April 2007
  • March 2007
  • February 2007
  • January 2007
  • December 201
    Business Process Outsourcing and Its Types

    Outsourcing is refer to the process of one company dealing with another company to provides services to their clients and manage business operations such as data entry, payroll and billing. Outsourcing can be classified to different categories, the Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO) and IT Enabled Services (ITES). Nowadays, outsourcing is in demand now as it gives different advantages for businesses. Over the different categories of outsourcing, BPO or Business Process Outsourcing is one of the popular with business industry today. Let us take a deeper look of what Business Process Outsourcing really means.

    BPO can be define as the process of hiring another company local or even in abroad to do business activities for you. This activities or business operations can be differ according to your business needs, usually an IT-related operations like data center operations, testing and quality assurance or application management and development, also it may involve finance, HR processes, call center, payroll, customer services and other various tasks.

    Business Process Outsourcing procedure may be identified into two: the back-office outsourcing and front-office outsourcing. Back-office outsourcing involves the back-office responsibilities or internal business functions such as finance, accounting and HR processes. While, front-office outsourcing deals with customer related services and contact center services.

    There are various types of business process outsourcing and these are:

    • Call Centers

      It is the largest and most common type of BPO services. Call center or contact center is an office that handles large number of telephone calls inbound and outbound. Call centers can be data cleansing, telemarketing and telesales or outbound calls and customer services or the inbound calls.

    • HR or Human Resources

      Companies need human resource services to hire new staff and manage new processes. Some benefits that HR can get from outsourcing are the development, recruitment and training of new staff, requirements for organizational personnel and provides disciplinary issues. Large companies with more than 1,500 employees usually tend to outsourced HR, as they cannot handle all of its personnel.

    • Procurement

      Procurement is the responsibility of the finance department. they have to deal and find the proper suppliers. Company can benefit with the outsourced procurement, it can process requests of information and they can recommend the potential suppliers, and they can implement right procedures. Aside from that, they can monitor the performance of their supplier.

    • Software Development

      It is more effective to outsourced software developers than hiring full time developers because they can save money as the economy grows.

    • Document Management

      The document management system of a company will improve with the help of a third-party company, usually it is being held online. It helps to find informations easily, they also can retrieve and stored some data on a computer system and leads to saving of office space and at the same time saves time and money.

    • Finance

      It is the most essential functions inside the company, there are different tasks to do that’s why they need it to be outsourced, these are payroll, raising invoices and other finance work. If that is the case, they can just focus on other tasks that they have to do.

    With the help of business process outsourcing, companies can now focus on their core competencies and they can contibute for the flexibility of the company. Apart from that it can help to fasten the business processes of the company.


    Leave a Reply

    You must be logged in to post a comment.