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    Monthly Archives: May, 2011
    The Right Components to A Successful Outsourcing Partnership

      The outsourcing has come a long way in terms of the popularity, it is mainly because of the increasing number of the companies who are realizing the benefits that they can reap by establishing a partnership with an outsourcing company.  The outsourcing companies are able to provide a high quality of the work for […]

    How To Spot Medical Billing Errors and Lessen Them

      In the medical billing, the University of Minnesota professor with an extensive knowledge it claims that an estimate of 30 percent – 40 percent of the medical billing contains errors.  The medical Billing Advocates of America and Boston based healthcare advocacy group called the access project that claim that the higher than that.  The […]

    Is this a taste of the future? Outsourcing goes full circle as Indian firms look to the U.S. for cheap labour

      To the large companies, it is a frustration experienced by most people when they are made a phone calls.  An unfamiliar voice answers the phone in a call center hundred of miles away where cheap labor is commonplace.  Although the reversal of fortunes is now appears that the large Indian companies are actually now […]

    Despite Strong First Quarter Results, Contact Centers Still Face Lay-offs

      From the majority in the industry, April marks a significant month for the most companies as it usually marks the end of the first quarter of the financial year.  The results are usually released during April or May to show that how they fared during the first few months of the year.  April was […]

    Healthcare Outsourcing Attracts Indian IT Companies

      The outsourcing companies, it is particularly in India this is in the process of expanding the verticals to accommodate the changes in the market.  The financial services and Information Technology services are two of the most common areas in which the outsourcing companies are now focusing.  There is one Indian companies that have been […]

    New privacy laws in India and China could make IT Outsourcing ugly

      Think privacy issues are pain when they affect consumers, get ready for the grandfather of all corporate computing headaches.  Big privacy-law changes in India and China are about to turn data processing outsourcing into a hurdle leaping, paperwork-generating mess.  From the People’s Republic, start with the proposed rules.  The country has suffered bad PR […]

    When Patni experienced the Eureka moment of outsourcing

      The billion- dollar mega deal that brings Patni Computer System under the fold of US based iGate is historic and not just for its size.  It is literally historic because it was the founders of the PCS who developed the model of the outsourcing in 1972 and showed the way for others to follow […]

    Convergys bets big on Indian BPO market

      From countries like Philippines and Vietnam, India remains an attractive destination for outsourcing services on account of its talented workforce.  The world has moved away from looking at outsourcing to places like just as a cost arbitrage.  The focus is now on transformational work, helping clients not just save costs although also increasing efficiency.  […]

    Tips for Better Contact Center Employee Management

      There are companies that concentrate solely on the call center business for a reason, running a contact center requires constant attention including managing employees.  The case in point, attrition rates are a major concern for many companies with the contact centers, that is just one area of the business.  A contact center may sound […]

    Healthcare Outsourcing Solutions Offer A Myriad Of Options For Medical Institutions

      From many global companies, driven by the healthcare reform that is sweeping the nation which mixed results, many outsourcing companies are employing different strategies that will place them in an advantageous position in the market, considering the increasing competition in the healthcare related outsourcing services including the electronic health records or the automation of […]