To other countries such as India and China will wane, it was a year when analysts were estimating that Information Technology will begin to move back to the US and Information Technology outsourcing to other countries such as India and China. However, weathering through challenges such as language barriers and Political opposition. IT still remains as one of the most viable outsourcing services to date. A number of outsourcing deals have come through from major and minor players alike a testament to the viability of the Information Technology outsourcing business. The agreement slated as a five year extension of an original $230 million seven year deal between the two companies is for the continued Information Technology infrastructure and support services of ACS to hallmark.
If they recall the original ACS-Hallmark contract which was signed in 2004, it has been of the particular interest since ACS had specifically established a Kansas City based data center for the contract. ACS will still continue with the Kansas data center with the recent renewal of the deal as well as establish support officers and facilities in Missouri, Connecticut and other Kansas cities.
In the Information Technology space, the tech giant IBM closed two deals. The first deal which was initially signed was officially announced on the 3rd of June. The deal is with Opus Software Solutions subsidiary, ElectraCard Services and is a ten year multi million dollar agreement for providing business continuity services to ECS. This includes management of ECS disaster recovery site in Bangalore and their Information Technology infrastructure in Mumbai, India. With Indian company, the second deal is a five year Integrated Managed Services agreement with Indian company. The IBM will be providing them with a technical support system for their India operations including helpdesk and end user services.
The global management consulting and technology outsourcing company, Accenture in the meantime signed two Information Technology outsourcing deals. The first one with the Canadian subsidiary of Sun Life Financial. The deal was signed and it is for the enhancement of the current applications as well as improvement of the insurance company’s operations. For the transition of the European Union into a paperless system dubbed aCustoms across the whole of Europe by the year 2013. The other companies who’ve signed Information Technology outsourcing deals these past two months include HCL Technologies who signed a five year $110 million Information Technology infrastructure outsourcing agreement with the Singapore Exchange as well as a mega outsourcing deal for end to end Information Technology services with Saudi Arabia’s.
REFERENCE:
http://www.blog.infinit-o.com/outsourcing-contracts-abundant-months/
